Welcome to Carelloza.com, operated by WAGGARI PTY LTD (ABN 86 693 169 014), trading as Carelloza ("we," "our," or "us").
By accessing or using our website at carelloza.com, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our website or placing an order.
1. General
Carelloza is an online retail platform offering beauty and personal care products to customers in the United States.
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or replace these Terms at any time. Any changes become effective immediately upon publication on this page.
2. Products and Orders
All products displayed on our website are subject to availability.
We make reasonable efforts to ensure that product descriptions, pricing, images, and specifications are accurate. However, we do not warrant that all information is complete, current, or free from errors.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Correct pricing or listing errors
- Discontinue products at any time without notice
If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.
3. Pricing and Payments
All prices displayed on Carelloza.com are in U.S. Dollars (USD) unless otherwise stated.
We accept secure online payments through approved payment providers.
By submitting payment information, you authorize us to charge the applicable amount for your order.
Carelloza is not responsible for:
- Bank transaction fees
- Currency conversion fees
- Fees charged by your payment provider
4. Shipping and Delivery
Orders are generally processed within 1–3 business days after payment confirmation.
Estimated delivery times are provided for reference only and are not guaranteed.
Delivery delays may occur due to:
- Carrier delays
- Weather conditions
- Peak shopping seasons
- Incorrect or incomplete shipping information provided by the customer
Customers are responsible for providing accurate shipping details. Carelloza is not liable for delivery issues resulting from incorrect or incomplete shipping information.
5. Returns and Refunds
Customers may request a return or refund in accordance with our Shipping & Return Policy.
To be eligible for a return:
- Items must be unused and in their original condition.
- Return requests must be submitted within the applicable return period.
Approved refunds will be issued to the original payment method.
Shipping charges are non-refundable unless the return is due to our error or a defective or incorrect item.
6. Intellectual Property
All content available on this website, including text, images, graphics, logos, product information, designs, and other materials, is owned by or licensed to WAGGARI PTY LTD, trading as Carelloza, unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
7. Prohibited Activities
You agree not to:
- Use this website for unlawful purposes
- Attempt to interfere with the security or operation of the website
- Upload viruses, malicious software, or harmful code
- Misrepresent your identity or provide false information
- Violate any applicable laws or regulations while using our website
8. Limitation of Liability
To the maximum extent permitted by applicable law, WAGGARI PTY LTD, trading as Carelloza, shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Losses resulting from shipping delays beyond our reasonable control
- Damage arising from misuse or improper use of products
Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product.
9. Disclaimer
All products and services are provided on an "as available" basis and are subject to any warranties, guarantees, rights, and remedies available under applicable law.
Nothing in these Terms excludes, restricts, or modifies any consumer right, guarantee, or remedy that cannot lawfully be excluded under applicable law.
While we make reasonable efforts to maintain the website, we do not guarantee uninterrupted, secure, or error-free operation.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia.
Any dispute arising out of or relating to these Terms, your use of this website, or any purchase made through Carelloza.com shall be subject to the non-exclusive jurisdiction of the courts of New South Wales, Australia.
Carelloza.com is owned and operated by WAGGARI PTY LTD (ABN 86 693 169 014), a company registered in New South Wales, Australia.
Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies available to consumers under the Australian Consumer Law or other applicable laws that cannot lawfully be excluded, restricted, or modified.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Carelloza
Operated by WAGGARI PTY LT
ABN: 86 693 169 014
U.S. Fulfillment & Returns Address
10238 Shamrock Ln
Saint Ann, MO 63074
United States
Website: carelloza.com
Email: support@carelloza.com
Phone: (888) 272-5415
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time