Last updated: July 15, 2026
At Carelloza.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how WAGGARI PTY LTD (ABN 86 693 169 014), trading as Carelloza (“Carelloza,” “we,” “our,” or “us”), collects, uses, stores, and shares your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information processed securely by our payment providers
- Order history
- IP address
- Device and browser information
- Cookies and website usage data
We only collect information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Provide customer service and support
- Communicate order and shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorised transactions
- Comply with applicable legal obligations
- Send promotional emails and special offers where permitted by law or with your consent
3. Payment Information
Payments are processed securely through trusted third-party payment providers.
We do not store your complete payment card information on our servers.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Analyse website traffic
- Measure advertising performance
- Improve website functionality
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing and advertising platforms, such as Google and Meta
These service providers are authorised to use your information only as necessary to perform services on our behalf.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of your personal information, where applicable
To exercise these rights, please contact us using the details provided below.
8. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of certain personal information that we hold about you, subject to applicable legal exceptions.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under the age of 13.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites that you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when the revised Privacy Policy is posted on this page. We encourage you to review this page periodically for updates.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
WAGGARI PTY LTD
ABN: 86 693 169 014
Trading as: Carelloza
Website:carelloza.com
Email: support@carelloza.com